Support
Frequently asked questions
How do I delete my account?
In the app: More → Account → Delete my account. Your account and all your data are deleted right away. If you cannot get into the app, see Delete your account.
Can I get a copy of my data?
Yes. Under More → Account you can order all your data as one file. We send it to the e-mail you are logged in with.
I bought Premium or bookmarks – how do I get them back on a new phone?
Log in with the same account and tap Restore purchases in the store. Purchases follow your App Store or Google Play account.
My books don't show up on my other phone
Reader's Companion saves everything on the phone first and syncs when there is a connection. Check that you are logged in with the same account on both phones and give it a moment online.
What is a reading club?
A small group of up to four – family or friends – sharing a bookcase and a scoreboard. What you put on the shared bookcase, the others can see. Your notes, sessions and the rest of your library are never shared.
The scanner can't find my book
Some books are not in the open book databases. Tap Enter manually; the ISBN is filled in and you can type the title and author.